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Quality and Food Safety Programs

PepsiCo is dedicated to producing the safest, highest quality and best tasting beverages and foods in every part of the world. Developing and maintaining robust Food Safety programs is how we assure safety for every package, every day in every market. PepsiCo has detailed internal programs and procedures for Food Safety. Below is a summary of our policies, programs and actions designed to keep our products safe and meeting high quality standards.

PepsiCo Food Safety

PepsiCo has an excellent track record in delivering safe products through our PepsiCo Food Safety Policy. Our efforts are focused on building a sustainable food safety program and providing the framework to develop and sustain food safety of existing brands and new innovation. The scope covers the design, manufacture and distribution of beverage and food products. Our programs and procedures apply to all current and future divisions in PepsiCo.

PepsiCo's programs and procedures for Food Safety and Quality address the following key areas:

1. Organizational Responsibility:The food safety responsibilities of all individuals at all levels of the organization are outlined and documented in order to ensure that the authority and accountability of all quality and food safety decisions are well understood.
2. Critical Food Safety Elements:Our comprehensive food safety program ensures compliance with the following critical food safety elements: HACCP, low acid manufacturing, allergen management, crisis management, foreign object control, good manufacturing practices (GMP's) and pest management.
3. Regulatory:PepsiCo ensures that all products and processes are in compliance with applicable regulatory requirements. These include areas such as ingredients, GMOs, labeling, net weight, pesticide and chemical residues, juice HACCP, flavor regulations and any local or country-specific requirements.
4. Food Security:It is the responsibility of each PepsiCo operation to plan, design, implement and maintain a comprehensive facility security plan in order to ensure our products are safe for human consumption. A facility security plan is implemented by each plant, facility and distribution center, in accordance with the baseline standards and framework established by the PepsiCo Security Organization. It includes an annual review of effectiveness and is updated as necessary.
5. Product Design:All PepsiCo products, processing equipment and facilities are designed, developed and commercialized in a manner that enables manufacturing sites to produce product that is safe, legal and fit for human consumption. The Research and Development and commercialization teams are responsible for ensuring processes and products meet all regulatory requirements and are designed to be safe for human consumption. Equipment design and procurement must meet all standards for GMP compliance and sanitary design.
6. Manufacturing:PepsiCo is committed to the manufacture of products that are safe and fit for human consumption. We achieve this by ensuring the process is controlled, raw materials are managed appropriately and the finished product is handled correctly. Manufacturing includes the following equipment process controls: Conformance to specification, equipment preventative maintenance, calibration, equipment verification, start-up and change-over operation. The following programs manage ingredients, in-process materials and finished goods: Product traceability, inspection and testing procedures, incoming raw material and packaging controls, water quality, packaging quality, control of non-conforming product, product rework and review and approval of variances. Our warehouses are routinely assessed, approved and monitored.
7. Documentation and Records:PepsiCo ensures that all documentation and records are compliant to government regulations and the Food Safety Policy. This includes a defined master list of documents and assigned responsibility for managing documents. Records are maintained to demonstrate compliance with manufacturing specifications and policies.
8. Supply Quality:All purchased ingredients are procured against an approved specification from an approved vendor facility. Suppliers must pass a rigorous approval process. Manufacturing facilities only receive raw ingredients from approved suppliers. Supplier performance is routinely monitored, recorded and reassessed.
9. Auditing and Self Assessments:PepsiCo has an established framework in which it executes yearly food safety audits of manufacturing and suppliers. These audits provide assessments of manufacturing facilities for compliance, effectiveness and improvement in accordance with PepsiCo food safety policies and procedures.
10. Corrective and Preventative Action:Corrective and preventive action is initiated in response to non-conformances that may occur relative to process, product or package specifications. Effectiveness is verified by the prevention of reoccurrences. The corrective action program includes effective and timely handling of consumer / customer complaints, root cause analysis, audits for program effectiveness and follow-up investigations.
11. Training:Each functional department identifies training needs and provides training for all employees including full-time, part-time, temporary and contractors. This ensures that they have the appropriate level of education, experience and training necessary to effectively perform the required activities specified in the PepsiCo Food Safety Policy. A training business plan must be established to address food safety training for HACCP, allergen management, low acid manufacturing, GMP's, control of nonconforming product, employee safety, food security and specific job applications.
12. Consumer and Customer Satisfaction:PepsiCo ensures that procedures are in place to monitor consumer and customer satisfaction. The procedures must provide timely and accurate responses to customer complaints and strive for continuous improvement.

Quality Organization

PepsiCo Quality professionals assess product compliance to the Quality Policy. This program is focused on processes and procedures supporting quality policies and prioritization of critical risk areas. PepsiCo Quality professionals assess product compliance to the Quality Policy. This program is focused on processes and procedures supporting quality policies and prioritization of critical risk areas. Our Quality agenda is lead by quality professionals in various regions who oversee the following areas:

• Food Safety
• Innovation (R&D)
• Manufacturing Quality
• Co-manufacturing Quality
• Supplier Quality
• Plant Quality