PepsiCo Careers

Sr. Customer Manager

San Francisco, California

United States - English

Job Description

Auto req ID: 139718BR
External Posting Title: Sr. Customer Manager

Job Description

*This position may be based out of any of PBCs Northern California offices*

  • Manage the selling and execution of Pepsi Beverages Company (PBCs) full portfolio of DSD brands across the Northern California market focusing on regional C&G chains, and broader small format customers.
  • Deliver annual topline targets including volume, revenue, and margin growth achieving profit plan
  • On-going analysis and review of business and category trends to identify gaps to plan and execution
  • Lead Annual Operating Plan & Forecast process, collaborating with finance, and key customer sales & finance teams, to identify gaps to plan and implement incremental programs
  • Develop and lead a team of key account managers and customer sales managers to ensure short and long term objectives are met
  • Develop annual promotion plan while adhering to pricing guidelines and ensure flawless execution through consistent customer engagement and buy-in
  • Make regular buyer calls with team to identify customer needs/priorities and creating fact-based selling presentations
  • Assist team in the customer payment processing including financial contracts, and CDAs


Education and Certifications:

  • Bachelor’s Degree and/or a minimum of 5 years of previous food and beverage Sales experience

Work Experience:
  • 10+ years of sales experience; preferably with a consumer packaged goods organization
  • A minimum of 2 years of fact-based direct selling experience

Skills & Capabilities:
  • Highly motivated individual with excellent communication, negotiation, influencing, and follow up skills.
  • Seasoned in conflict and change management
  • Strong computer and technical skills.
  • Solid understanding of financials including P&L impact of sales decisions, strong financial accumen
  • Ability to work a flexible schedule including early mornings, evenings and/or weekends
  • Proven leadership capability with a track record of leading and influencing large multi-level teams.
  • Ability to excel in Sales and provide strong thought leadership and problem solving skills.
  • Commitment and ability to succeed within a fast paced organization.
  • Direct Store Delivery (DSD) experience preferred
  • Ability to travel 15- 25% of the time

Relocation Eligible: Eligible for Standard Relocation
Job Category: Sales
Job Type: Regular

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy

Please view our Pay Transparency Statement