Manager, Design Thinking & Training

Job Description

Auto req ID: 171469BR

Job Description

Why Design Innovation?
Our mission is to drive the innovation agendas for PepsiCo’s Global brands and businesses to help it grow and transform beyond its core. We drive innovation by defining, prototyping, learning and launching strategically aligned and commercially viable new products, services, retail experiences, brands and systems - while eating Cheetos. We challenge and seek to change how PepsiCo works to drive true business innovation.

We are a creatively driven team that leverages the power of Design Thinking to solve business problems that drive meaningful growth. We innovate with intent; to solve real problems, for real people, in the real world. We innovate to incite positive change – for people, brands, business and the world around us. We know what it takes to make ideas a reality and bring that into everything we do.

You are…

  • An expert in educating, training, implementing, and evangelizing design thinking principles and methodologies
  • Self-starting with an entrepreneurial spirit
  • Adept managing ambiguity
  • Resilient with hustle
  • Optimistic & curious
  • A creative multi-disciplinary fluid thinker who never gives up
  • Able to toggle between strategy & execution
  • Empathetic to consumers and internal stakeholders
  • Fluent in design and conversant on emerging food & beverage trends
  • Great at storytelling, visually & verbally
  • Passionate about enacting change to improve the world and how we nourish ourselves

You will get to:

In this role you will report to the Director, Design Thinking working in collaboration with the Chief Design Officer and our Design leaders to effectively develop and deliver Design Thinking training across the organization. You’ll be responsible for the development, delivery and growth of effective Design Thinking training materials & workshops that represent the Design Innovation team’s work and point-of-view. You will also identify new partnerships & project opportunities for the Design & Innovation teams.

Collaborative Design Thinking Expert: You will successfully partner and work collaboratively across the organization between Design Innovation Directors managing core businesses, designing robust processes and engage with a variety of stakeholders to get input and assess options. You will build effective working relationships to help evangelize the importance and effectiveness of adopting a Design Thinking methodology for a range of different business goals and projects.

You should be comfortable with ambiguity inherent in design processes and bring deep experience either as a practitioner or an expert trainer of Design Thinking, ideally across different business or organizations.

Strategic Business Development Leadership: This is a highly visible role across brands and businesses and will effectively identify new business/project opportunities for the Design & innovation teams.

In addition to the below, you’ll bring a keen business sense on how Design & Innovation teams can add more value to the organization and share the opportunities back with the Design Leadership team.
  • Be an inspiring leader, both within and outside of the design organization
  • Champion design thinking across the organization, educating while collaborating
  • Partner closely with researchers, marketers, media teams to cross-pollinate ideas, methods, and approaches
  • Build and evolve methodologies, nurture the maturity of the design & innovation capabilities
  • Provide mentorship and support the professional development of team members
  • Effectively influence across all levels in the organization; across regions and functions; can get things done through formal and informal channels
  • Proven ability to develop, manage & facilitate Design Thinking/Innovation workshops
  • Identify and nurture new opportunities for training and new Design and Innovation projects


Minimum Qualifications:

  • 7+ years’ experience with a minimum of 3 years (recent) in a strategic design thinking/innovation training and process development role with significant business development experience
  • Bachelor’s Degree in Design, Engineering, and/or Business
  • Offers of employment are contingent upon passing required prescreens, including, but not limited to, drug and alcohol screening and motor vehicle reports
Preferred Qualifications:
  • MBA or Master’s degree.
  • Proven experience in Design Thinking/Innovation Training and Business Development
  • Proven track record of strong leadership, team management skills and a strategic acumen
  • Superior project management and design management skills; attention to detail
  • Compelling presentation and proposal skills
  • Proven ability to multi-task, work in ambiguous and dynamic work environment; is comfortable with risk and uncertainty
  • Must be willing and able to travel 30% of the time

Relocation Eligible: Not Applicable
Job Type: Regular

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy

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