Director, Development & Delivery

Job Description

Auto req ID: 176633BR

Job Description

Bring your passion and talent to our stage and share our PepsiCo vision to be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. “Winning with Purpose” reflects our ambition to win sustainably in the marketplace and embed purpose into all aspects of the business

PepsiCo IT exists to shape, create and deliver technology capabilities to accelerate PepsiCo’s growth. Our vision is to power PepsiCo with the best talent and technology in the world. To achieve this vision, our team spans a wide range of IT capabilities. We partner with every PepsiCo business function – consumer insights, marketing & innovation, sales & eCommerce, supply chain & operations, and all back-office functions – to increase business value through new technology and digital solutions.

India will be a global IT Technology Hub for PepsiCo. The global IT Technology Hub in India will play a significant role in the delivery of IT services across all five of our global capability teams:

  • Chief Technology Office (CTO)
  • Global IT Operations
  • Global Information Security
  • Global Development & Delivery
  • Strategy, Planning & Transformation
The IT Global Development & Delivery (D&D) organization partners with our businesses and local IT Business Relationship Managers to build and deploy high value IT solutions that bring new business capabilities to life. D&D has 4 key functions:
  • Delivery: Deliver high quality projects, maximizing solution commonality and reusability across markets
  • Development: Lead the technical design, build, and quality assurance of all technical customizations and solution development landscapes
  • Planning & Testing Services: Deliver release planning, testing, and D&D processes / services / tools to enable delivery excellence and reduce risk to PepsiCo’s IT landscape
  • Enterprise First / Design Authority: Build a global digital foundation with harmonized business processes

As a member of D&D’s IT Hub in India, you will be part of a high performing team and get the opportunity to:
  • Work with the latest and greatest technologies in the CPG industry such as SAP S/4 and Salesforce
  • Experience the action and energy of an organization that delivers hundreds of projects every year and manages total project budgets of $300-$400 million annually
  • Support operating units across the globe - with the possibility of traveling on-site for key projects
  • Build innovative solutions and frameworks for the global platforms (SAP S/4, SalesForce, E-Commerce, Mobile Applications, JDA etc.) that will transform PepsiCo
  • Have access to technical and leadership development programs and get critical experiences to grow your career
  • Be part of a culture that celebrates and embraces integrity, diversity, and inclusion

We are seeking a The S/4 Competency Center Lead accountable for managing the SAP S/4 template globally. They will lead a global team that provides comprehensive S/4 solution services (such as design, configuration, build, testing, and deployment/HyperCare) to individual sector S/4 projects. This role will partner closely with the IT Solution Architecture (Design Authority) to protect the S/4 global template and ensure customization requests are first aligned with the global process leads. The team will be comprised of functional and technical SMEs for each business process (such as Order To Cash, Record to Report, etc.) that are responsible for solution design and QA, while strategic systems integrators will provide development services based on project demand. The role will be based in Hyderabad, India

Qualifications/Requirements

Functional Responsibilities:

  • Manage the S/4 global template releases which includes the evaluation, estimation, design, configuration, build and test to meet the approved new requirements/change requests initiated by sector S/4 projects
  • Design and implement S/4 frameworks to provide scalability, reusability, and performance optimization
  • Facilitates process governance with D&D Solution Architects
  • Partner with strategic vendors to develop flexible staffing models for S/4 projects
  • Establish operating procedures and ways of working for the S/4 Competency Center
  • Manages S/4 baseline budget and ensures budget and productivity objectives are met
  • Ensures all S/4-related quality, compliance and fiscal standards are met
  • Ensures effective resource utilization across the S/4 global team
  • Stays up-to-date with technology and industry trends by proactively participating in training, self-study, conferences, webcasts, user group participation, reading or other relevant means


Key Competencies Required:
  • Provides outstanding customer service skills to direct and indirect customers, resolving very difficult and sensitive issues effectively
  • Demonstrated ability to effectively communicate with all levels of the organization.
  • Solves highly complex, politically sensitive problems across teams
  • Strong financial management experience with proven ability to manage annual budget
  • Strong management skills with the ability to develop teams and cultivate talent.

Key Qualifications/Requirements:
  • 12-15 years of experience of leading large SAP transformation
  • 2+ years of leading S/4 and HANA development teams, including experience managing large global teams
  • Bachelor’s degree required, advanced degree or equivalent experience required
  • Strong industry and functional expertise with configuration and design experience on SAP projects
  • Knowledge and experience in the following tools, disciplines and processes are nice to have: SAP SolMan 7+, MS VSTS, Quality Center and MS Project

Relocation Eligible: Not Eligible for Relocation
Job Type: Regular