IT Graduate - 30 Month Contract

Job Description

Auto req ID: 190909BR

Job Description

We are currently on the lookout for an IT Graduate to join our dynamic IT team in Carrigaline on a 30-month contract.

We are the concentrate team in PepsiCo (PGCS) working across the Beverage, Nutrition and Snacks categories to deliver concentrate for many of PepsiCo’s mega brands including Gatorade, 7Up and Pepsi. We are at the heart of PepsiCo products, sourcing ingredients to manufacture more than 1,200 recipes for our brands. We are a global organisation, situated in 17 locations across 11 countries offering careers in various functions from Manufacturing, Supply Chain, Procurement, Quality, Finance, R&D, HR and IT. We want team members who can collaborate in our fast-paced global organisation and are passionate about creating and delivering much-loved household brands to markets across the world.

Our Information Technology (IT) team is going through an exciting time. PepsiCo is transforming the way we use technology across all areas of the business, and IT act as our partners, advisers and service providers on this journey. Many of our IT roles have an international focus, and support internal clients across multiple countries, helping them to identify, deploy and optimise the technology needed to deliver outstanding results. Do you have a passion for solving business challenges by leveraging technology? If so we could take your talents to a whole new level.

As an IT Graduate you will be responsible for playing a key role in the Cork IT Operations Team working on a combination of network, end-user services and manufacturing based projects.

Position Purpose and Primary Accountabilities
  • Work in the IT Operations team based in Cork which covers Compute, Networks, End User Services, Security and Manufacturing IT
  • Provide technical support to end users in Cork campus
  • Monitor ServiceNow ticket queue and respond to requests within SLA
  • Coordinate & Participate in technology projects which involve IT and Manufacturing
  • Ability to apply technology creatively within a business context
  • Maintain and update system documentation
  • Work out of hours as required on project work/issue resolution


Essential criteria:
  • Applicants will ideally have a qualification in an IT discipline e.g. business information systems, IT management, cloud computing or digital media.
  • Keen interest in IT technology with an analytical approach to problem solving
  • Possess excellent IT skills
  • Customer focused with a commitment to deliver a superior service
  • Commitment to excellence and high standards, strong attention to detail
  • Excellent interpersonal skills required (written & verbal)
Additional Criteria:
  • Suitable/relevant work experience in an IT support role/team
  • Ability to apply technology creatively within a business context
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $64 billion in net revenue in 2018, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. “Winning with Purpose” reflects our ambition to win sustainably in the marketplace and embed purpose into all aspects of the business. For more information, visit

For the purposes of external advertising we have called this role an IT Graduate. However please note that the internal job title the successful candidate will have will be IT Operations Sr Associate.

Relocation Eligible: Not Eligible for Relocation
Job Type: Temporary