This role provides a critical link between the business and our outsource service provider(OSP), acting as an escalation point to unlock issues. A key element of the role is the oversight of outsource service providers (namely IBM for AP) and responsibilities around these activities include oversight of SLAs compliance. Other tasks include approval of payment runs, review of reconciliations, support BSR and cash flow input, support clearing of open items and perform month end activities. The analyst will need to be the SME to drive the settlement process and perform analytics over the AP process. A basic understanding of the financial statements in the processing of the accounts payable liabilities and owns the distribution of checks to fulfill these liabilities is important.
Acting as an escalation point to unlock P2P issues for the business through collaboration and oversight of outsource service provider(OSP) – IBM.
Manage issues anand resolution with OSP to reduce the number of on-holds and improve AP aging
Investigate the root cause of known issues, share findings and propose remediation action plans for sustainable improvement/resolution
Support/collaborate across the wider Essa Headquarters team to support the overall team objective delivery
Identify/support key change agenda in Process to Pay work stream, focusing on process optimisation and standardisation.
Support the development of tools to drive process adherence and/or changes to processes to improve efficiencies and set up both PepsiCo and IBM for success.
Assist in providing training to OSP of any changes in system/process within Process to Pay
Act as a real business partner to IBM, inspiring trust, nurturing a highly collaborative relationship to influence service delivery of key processes within the ‘Process to Pay’ realm.
Management of SLAs and performance, as well as input to OSPs (operating level agreement requirements) to ensure integrity of OSP work through weekly and monthly operating call
Assists in monthly closings.
Prepares analysis of accounts, quarterly BSR.
Bachelor’s degree or equivalent experience required
2-5 years of Strong AP experience including Accounts Payable payments and reconciliation processes.
Extensive proven experience in Accounts Payables activities
Experience working with others across different time zones and different cultures
Financial Statement Acumen: Applies basic understanding of income statement, balance sheet and cash flow statement
Strong collaboration, relationship building skills inspiring trust through various cross functional business partners
Ability to cut through issues, identify route cause, generate solutions to eliminate future occurrences
Controls, Compliance & Risk: Executes basic internal control procedures with regularity and proficiency.
Strong excel skills
Job Type: Regular