HR Operations Coordinator

Job Description

Auto req ID: 193918BR

Job Description

Are you interested in a career in HR? Well here at PepsiCo we’re on the lookout for a Learning Coordinator to join our HR Operations & Shared Services team, on a fixed term contract.

PepsiCo produces the world’s largest portfolio of billion-dollar food and beverage brands, including 22 product lines that each generates more than $1billion in annual retail sales. Our main businesses – Frito-Lay, Quaker, Pepsi-Cola, Tropicana and Gatorade – also make hundreds of other nourishing, tasty foods and drinks that bring joy to our consumers in more than 200 countries.

In this role you will be working with a virtual team as one of the first points of contact in our Talent Management processes across Europe & Sub Saharan Africa, ensuring excellent service delivery and end to end process management for 50,000 employees. It’s a very busy job! It’s a non-stop, fast-paced role where there’s always plenty to do.

What you’ll be doing:

  • Acting as a Superuser and gatekeeper for our Learning & Development Systems SuccessFactors/ SAP.
  • Operational reporting, integrating information from various systems to support our end to end process excellence.
  • Gather and Analyze data using advanced reporting (e.g. dynamic dashboards) to help inform strategic decisions.
  • Be part of a team servicing Talent Management processes inclusive of Culture & Engagement, Talent & Assessment, Career Management and Learning & Development services.
  • Acting as first point of contact, providing query resolution, analytical support & advice to support process deliverables.
  • Partnering with the wider HR Operations team to understand employee data flow, from point of entry through to talent management process completion.
  • Deliver high quality, timely and efficient process execution, working to team performance framework (SLA’s & KPI’s).


What we’re looking for:
Qualifications/ Requirements:

  • Experience of working in a learning admin or Shared services role
  • Strong interpersonal skills and ability to communicate with people at all levels
  • Ability to navigate a virtual environment.
  • Advanced Excel skills and ability to work with large/ complex data sets – experience with tableau would be desirable.
  • Fluent in English, additional European languages desirable.
  • Customer focused, and results orientated with attention to detail and solution focused mentality
  • Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion.
  • The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed
  • Experience of Talent Management systems (SuccessFactors/ SAP) desirable


Relocation Eligible: Not Applicable
Job Type: Regular