Sales Account support

Job Description

Auto req ID: 194632BR

Job Description

The Away from home account support manager is responsible for supporting the account managers on several subjects. The account support is responsible for several subjects like promotional coordination and analyses (financial), providing internal- and external information. You’ll learn the basics of account management and will be the first point of contact for our customers for all promo relating topics. You work in a complex environment where commercial talent and communication skills are important success factors.

Support Account Managers across all categories for
Promotional coordination

  • Build a solid promo plan according to category and sales guidelines.
  • Guarantee the communication towards the customers & ensure that folder visuals and banners are delivered on time and accordingly to briefing
  • Review changes and assure internal alignment with demand planning (IS&OP) and external communication with the customers
  • Set up of the monthly field team activity sheet and make sure that the CRM tool is accordingly updated and also communicate field orders towards wholesalers on a weekly basis
  • SAP Budget follow up (creation and adjustments of PO’s, budget reviews, support account managers in invoice approval process)
New Product introductions
  • Provide account teams with product samples/visuals within agreed timelines
  • Create new products in due in different required tools (Salesforce+, Trade spent files,..)
  • Provide customers in due time with required information on New Products

Trade fairs and special events
  • Take charge in the overall organization of all fairs (internal and external):samples, product deliveries and make sure that all necessary materials are available
  • Support the team during the fair
  • Follow up sales results per fair and the consolidation (Excel and ppt)
Sales Reporting
  • Ensure timely feedback towards account managers on different types of reporting (eg listing status new products, Negotiation status, tariff increase status, customer contact persons)
  • Support in providing information like revenue overviews, product- and price information, performance trackers, volumes sold by the field teams and external partners, competitors information (folder promotions) Administrative support
  • Responsible for all communications towards customers about : listing new products, delisting’s, update technical sheets and pack shots, visuals (folder & website banners)
  • Manage the administration of the annual trade agreements : scan, save, file hard copy and notify stakeholders (timely)
  • Updates continuously customers contact list : who is responsible for what eg pricelist, product creation, logistics, payments,…
  • Preparation and maintenance of the condition file (products and conditions) and provide continuously the latest updates towards trade terms team
  • Ad hoc support request : support for internal and external-customer presentations
Systems & others
  • SAP:
    • Responsible for vendor & PO creation and changes
    • Reporting on the invoices : parked – blocked – booked in correlation with the budget follow up
  • Salesforce +
    • creation and maintenance of the customer database
    • overall support to the field teams
About PepsiCo
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $64 billion in net revenue in 2018, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales.
Guiding PepsiCo is our vision to Be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. “Winning with Purpose” reflects our ambition to win sustainably in the marketplace and embed purpose into all aspects of the business. For more information, visit


Education and work experience

  • Graduate or university degree (Academic level business administration / business economics)
  • First experience is a plus but not mandatory
Knowledge and skills
  • Commercial capabilities : good communication skills and time management
  • Ability to work independently, pro-active
  • Strong languages skills : fluent in Dutch, French and English (verbal and written)
  • Computer literate : Office 365
  • Eager to learn working with new tools (BI, SAP, …)
  • SAP is a clear advantage
  • Capable of working with deadlines (under stress): time management
  • Efficient and precise
  • Good team-player with a positive mind-set
  • Used to navigate and work in a digital environment – you have genuine interest in how the company operates in this area and are keen on keeping track of the latest developments in the world of digitalization.

Relocation Eligible: Not Applicable
Job Type: Regular