SAP IT Functional Specialist (Order Management and Returns)

Job Description

Auto req ID: 200469BR

Job Description

This role supports the implementation and deployment of the Order & Contract Management, Pricing, Rebates & Free goods and DSD & Transportation/Logistics capabilities of the PepsiCo Global template (built through SAP S4 concepts).

This role will be primarily responsible for Order Management and Returns management functionality of SAP S4 which includes sale from stock, advanced available to promise (aATP), Indirect sales, special order processing like samples & donations and third-party order processing with advanced shipping notification. Advanced returns management along with empties & returnable management is also a key requirement.

Objectives are to ensure the deployment of the global template supporting the execution of business processes related to Go to Market & Sales Order Management from order capturing to invoice; and the related deployments to multiple locations in North America. The immediate focus will be set in the successful deployment of PBNA business units and the capitalization of project assets for future rollouts in an “industrialized” manner. This role will adopt and adhere to Agile principles for the PBNA deployment project.

Order to Cash Process relates to:

  • Order capture, management and provisioning of goods or services; providing a platform for sales to our end customers, accessing all information necessary to process, manage, ship and track orders in a timely manner;
  • Setting up the correct pricing agreements and master records, i.e. all on-invoice and off-invoice discounts/agreements, free goods, list price, discounts, surcharges, freights, rebate agreements, customer bill backs, tax, etc
  • Data governance and pricing controls including mass pricing maintenance; Van Sales, Pre-Sales & Pre Order DSD GTM models including enabling integration of back end SAP system with the front-line mobility solutions
  • Picking, packing, shipping and delivering customer and stock transport orders
  • Returns or inbound product receipts
  • Integration with warehouse systems and advance transportation systems for route planning, load building, etc.
Accountabilities:
  • Partner with the Order & Contract Management Global Process and Solution Design Lead, Pricing & Rebates Process, and DSD & Transportation/Logistics Leads to implement and deploy the end-to-end solution. - Accountable
  • Support decision-making for Order & Contract Management, Pricing & Rebates, DSD & Transportation/Logistics localization of functionality in the Global Template during deployment. – Accountable
  • Ensure PepsiCo Corporate Go-To-Market Management and commercial Execution policies reflected in the global template are implemented to standard with appropriate localization – Consult / Execute
  • Collaborate with the Order & Contract Management, Pricing & Rebates, DSD & Transportation/Logistics Process Leads and Sector SMEs to implement and deploy the Global Template. – Consult/Execute
  • Actively engage and educate business process owners on solution optimization, simplification and standardization capabilities. – Consult/Execute
  • Ensure lift and shift opportunities are deployed across the Markets, especially around interfaces to PBNA external systems. – Consult/Execute
  • Collaborate with all scrum to implement and deploy the end-to-end Global ERP solution leveraging agile methodology. – Consult/Execute
  • Work closely and collaborate with onshore and offshore scrum team members to ensure a prioritized and sufficient product backlog for the teams to work against
  • Participate in key Sprint planning, retrospectives and other key ceremonies
  • Along with scrum team identify, monitor and implement key agreed-upon improvements


Qualifications/Requirements

  • Bachelor’s degree required; Master’s degree preferred
  • 10+ years of experience configuring, deploying and managing SAP ERP with a focus on Order & Contract Management, Pricing & Rebates Process, and DSD & Transportation/Logistics Management
  • Strong experience in end to end OTC design and development. And integration with other functional areas like finance, make to deploy and procure to pay
  • In depth knowledge of Pricing, ATP and Back order processing, Material determination, Rebates, Inter company, STOs, contracts, third party process and other sub processes; SAP Pricing & Rebates including pricing techniques and procedures, access sequences, routines ulas, rebate agreements, calculations and settlements, free goods; and, SAP DSD solution including route preparation, route accounting and settlement for all GTM models – van sales, pre sales and pre order
  • Knowledge of all master data objects required to support the Order Management (business partner and roles, customer hierarchy, etc.); Pricing & Rebates (pricing condition maintenance, agreements, pricing reports, etc.); and, DSD (visit plan, visit lists, routes, sales reps, drivers, hierarchy, etc.)
Preferred Experiences:
  • 2+ years of SAP S4 experience preferred
  • Previous leadership role on a major SAP transformation project
  • Deep and broad Order To Cash experience with Order & Contract Management, Pricing & Rebates Process, and DSD & Transportation/Logistics management in a global capacity
  • Familiar with PepsiCo business processes and nuances related to order management across multiple markets.
  • Knowledge of solutions deployed within PepsiCo in Order & Contract Management, Pricing & Rebates Process, and DSD & Transportation/Logistics area
  • Demonstrated ability to effectively communicate with all levels of the organization
  • Knowledge and experience in the following tools, disciplines and processes are nice to have: SAP SolMan 7+ , MS Azure DevOps, Quality Center and MS Project
  • Solves highly complex problems within their work team
  • Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments
  • Ability to quickly adapt to changes in timelines and sequences
  • Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change
  • Consulting background a plus

Relocation Eligible: Not Eligible for Relocation
Job Type: Regular


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy

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