Facilities Assistant Supervisor

Job Description

Auto req ID: 201123BR

Job Description

Will undertake moves, asset management, warehouse management, facilities helpdesk, purchasing goods, cleaning, pest control, catering and both mechanical and electrical preventative maintenance on machines and equipment.
Provide Facilities Management services in accordance with the SLA, Provide timely and accurate management information for use by the FM Manager

Help Desk:

  • Ensuring that all service requests are allocated to the appropriate supply partner and closed out accordingly

  • Statistical analysis of call performance and preparation of reports

  • Enhance service delivery through best practice and the effective use of systems and equipment.

Warehouse Management:

  • Ensure 100% availability of material

  • Ensure data accuracy (stocks, bill of material and planning figures)

  • Ensure on-time deliveries of customer orders and on-time materials procurement

  • Inventory control and management, optimizing of inventories

  • Provide data for FM Logistic reports

Asset Management:

  • Movement and tracking of assets

  • Link between facilities; ‘Help Desk’ and ‘Planned Maintenance’ enables full visibility of an assets service history.


  • Respond to the requests of the employees “Customers” by executing the reactive tasks via engineering Service Requests in line with KPI's.

  • Complete Planned Preventative maintenance ensuring that KPI's are met in line with site requirements.

  • Respond to the requests of the operations by carrying out tasked associated with Breakdowns

  • Provide effective feed back to the Supervisors/Managers to ensure that they are aware of any Facilities/System/Equipment/Site Engineering abnormalities.

  • Perform any reasonable task as required by their Supervisor / Manager.

  • Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.

  • Follow required emergency procedures as documented and to respond accordingly during emergency situations.

  • Report all accidents, occupational illnesses and emergencies.


  • To supervise staff completing cleaning activities on both reactive and pre planned work orders, ensuring correct cleaning standards are maintained on site.

  • Maintain accurate records/documentation that supports PepsiCo procedures and processes.

  • Management of confidential documentation disposal

  • Completion of periodical cleaning activities on site, as per 52 week cleaning calendar.

  • Manage stock levels and support efficient use of consumables.

  • Perform monthly audits on cleaning standards, create and implement improvement plans.

  • Comply with Health and Safety standards and procedures of PepsiCo. e.g. reporting hazards

Pest Control:

  • Build proactive program to prevent rodents/birds/snakes from entering and outside buildings.

  • Work on the pest control spray treatment program to prevent infestations utilizing properly licensed and trained personnel.

Planting and landscaping:

  • Managing comprehensive maintenance, repair and operation of all plants and trees.

  • Perform maintenance to include but not limited to watering, removal of dead foliage, and control of any localized pest issues.


  • Managing three caterers and, ensuring a smooth and efficient service delivery.

  • Ensure all food is prepared to a high standard, serving breakfast, lunch and evening meals as per service level agreement, Company policy and current legislation.

  • Implement and maintain the Statutory and Company standards of hygiene, health and safety and take any action as is necessary.

Reporting & Budget

  • Ensure that all admin work stream reports are prepared timely and accurately and meet company and department requirements, policies and standards.

  • Oversee the consolidation and recommend the admin work stream budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified and potential areas of cost reduction or performance improvement opportunities are capitalized upon.

  • Identify Cost saving opportunities and realized saving targets along with sustaining quality service


  • Bachelor’s Degree in relevant field.

  • 0 – 2 years of experience

  • Good computer skills (excel, word and power point)

  • Knowledge of the facilities management industry

  • Strong customer service experience

  • English language proficiency is a must

Relocation Eligible: Not Eligible for Relocation
Job Type: Regular