HR Ops Sr Coordinator with Romanian

Job Description

Auto req ID: 204464BR

Job Description

HR Operations Senior Coordinator with Romanian will be responsible for employee services processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The role will be responsible to deliver standardized reporting and analytics for the work assigned and will leverage required HR systems and tools.

Accountabilities:
  • Ensuring consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
  • Identifying, highlighting and remediating data integrity issues across multiple local and global platforms and reports.
  • Acting as first point of contact for any HR System escalations.
  • Managing escalation and take ownership for ultimate issue resolution.
  • Providing value add insights to the HR function and business via data modelling and visualisation techniques.
  • Identifying service delivery and process improvement opportunities in the assigned processes.
  • Supporting HR through reporting and progressive workforce data analytics.
  • Working Manager and Regional HRBPs to resolve complex problems using Data and Analytics.
  • Ensuring & organizing onboarding process.

Qualifications/Requirements

  • Around 2-3 years of professional experience in a large-scale global HR Operations/Shared Services environment.
  • Service management and ticket management system experience.
  • Understanding of data analysis techniques and business object reporting environments.
  • Excellent Excel skills including advanced data manipulation techniques and Macro usage.
  • Technical / functional skills & knowledge of HR tools and interfaces.
  • Strong communication skills.
  • Fluent Romanian.

Relocation Eligible: Eligible for Limited Relocation
Job Type: Regular