Key Accounts Distribution Manager

Job Description

Auto req ID: 205483BR

Job Description

  • Manage the daily operation of distribution activities and secondary distribution fleet of vehicles and staff.
  • Ensure timely deliveries to customers (manage the transport arrangement collection and deliveries) by communicating and liaising with Customers on store management level.
  • Ensuring effective distribution of product to all outlets to achieve 100% customer satisfaction at all times.
  • Maintain control in Despatching of stock to ensure that all stock items can be accounted for at all times.
  • Establish a smooth control of the POD’s process by ensuring there is no outstanding POD’s on a daily basis.
  • Identify POD challenges from Customers and inform staff and other business process owners to update and address the POD requirements.
  • Manage stock shortages (claims) by Drivers and discipline staff not complying with the Company policy and procedure.
  • Verify that staff adhere to the HHC’s process as per the policy and procedures i.e. Zero settlement on a daily basis, electronic credit notes at point of purchase, etc.
  • Approve and authorise route end cycle count on a periodic basis to maintain accurate stock control on HHC’s.
  • Management of secondary distribution fleet maintenance and operational aspects in conjunction with Fleet Controllers.
  • Report on all accidents and incidents occurring relating to fleet and submit documents timeously to the relevant department/s.
  • Participate on the warehouse wall to wall cycle counts; assess and review processes especially affecting distribution/key accounts operations.
  • Development and motivation of the Delivery Drivers and Crews with the purpose of achieving customer satisfaction and timeously adhering to delivery schedule.
  • Handling of all Industrial Relations and disciplinary procedures.
  • Other daily tasks associated with distribution management and customer service.
  • Adhere to and promote EHS and Food Safety Requirements


  • Logistics or Supply Chain Diploma/Degree
  • Minimum 5 years relevant experience in warehousing and distribution.
  • Computer literacy
  • Good communication skills
  • Solid knowledge of WMS
  • Good ER and leadership skills
“PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act”​

Relocation Eligible: Eligible for Standard Relocation
Job Type: Regular