HR Operations Manager

Job Description

Auto req ID: 206576BR

Job Description

  • Lead conception, scope definition, and execution of various types of strategic and operational transformation initiatives in partnership with HR stakeholders and other functions (e.g., IT, Finance)
  • Provide proactive and engaged leadership on key projects designed to enhance the employee digital experience, improve quality of services and reduce cost
  • Provide HR leadership and other stakeholders with updates on project status, key metrics, issues and risks; understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation(s) to the stakeholders.
  • Be a liaison between stakeholders on programs with multiple projects with global implications across multi-functions in the Sectors
  • Proactively anticipate and work towards mitigating risks to project execution or stakeholder engagement
  • Support others by providing just in time coaching on transformation initiatives and process improvement methodologies and tools
  • Facilitate team meetings and cross-functional workshops as necessary


  • Proven success and demonstrable skills in Project Management

  • Background in HR, ideally in an HR Operations and/or a GBS/Shared Services environment

  • Ability to quickly understand new business process areas, functional requirements and technologies in order to successfully lead projects.

  • Ability to demonstrate knowledge and successful application of the principles, methods, techniques and tools of the effective management of projects from initiation through to implementation.

  • Strong problem solving and decision-making skills

  • Strong organisational and planning Skills

  • Strong facilitation skills

  • The ability to motivate and influence teams and individuals with whom there is no direct or indirect management responsibility.

  • Effective communication, both orally and in writing, with subordinates, colleagues, clients and customers at all levels, both formally and informally.

  • FMCG experience


Job Type: Pipeline

We are an equal opportunity employer and comply with the Equality Act 2010, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability or race including; colour, nationality, ethnic or national origin.